About Ravi Sardana
As an experienced Marketing Communications Manager with 27+ years experience, I excel in customer-centric environments. My creative campaigns enhance engagement and foster brand loyalty. Analysing market trends helps me identify growth opportunities, while collaborating with cross-functional teams ensures alignment with business objectives. I pride myself on a strong work ethic and confident decision-making skills. For more details, please continue reading and let's connect to discuss how my expertise can benefit your organisation's success!
Work Experience
Experienced marketing manager with a strong background in automotive sectors.
Marketing Communications Manager
Stellantis UK
2017 - Present
Leading aftersales marketing strategy across multiple automotive brands, with a focus on brand engagement, CRM, digital campaigns, and retailer communications.
Customer Relations Manager – EMEA Region
Fiat Chrysler Automobiles UK Ltd
2012-2017
Managed customer service operations across Europe, improving service standards, compliance, and dealer support through data-driven insights and process optimisation.
Customer Relations Team Leader
Fiat Chrysler Automobiles UK Ltd
2008-2011
Led the UK customer relations team, handling executive and legal-level cases while driving service quality and team performance.